Shipping Policy
As a company that is committed to sustainability, we try to use shipping options that align with those values.
For standard domestic and international shipping, we use Sendle who are Australia's first 100% carbon neutral delivery service!
Unfortunately Sendle does not currently offer express shipping, so for any orders with express shipping we use Australia Post.
ALL of our satchels are now also 100% compostable and biodegradable! You can find out more here.
Standard Domestic/Australia Shipping:
- Orders under $100 we offer standard shipping at a flat rate of $7.
- Orders $100 and over receive free standard shipping Australia-wide!
- Standard shipping takes approximately 2-5 business days depending on your location.
Express Domestic/Australia Shipping:
- Express shipping is available on all orders within Australia at a flat rate of $10.
- ORDERS $180 AND OVER RECEIVE FREE EXPRESS SHIPPING!
- Express shipping typically takes 1-3 business days depending on your location.
International Shipping:
- Standard International Shipping to NZ, Asia, USA and Canada is a flat rate of AUD$15, and generally takes 6+ business days.
- For the rest of the world, Standard Shipping is a flat rate of AUD$20.
- Free Standard Shipping to USA on order over AUD$150!
- ALL ORDERS OVER $200 RECEIVE FREE STANDARD SHIPPING!
Express Shipping is also available for international orders, and rate is calculated at checkout.
All orders are trackable and your tracking ID will be sent to your email once your order has been despatched. Unfortunately, once your order is with the courier, MOTU Swim does not accept any responsibility for the loss or damage of products. Delivery times are not guaranteed and should only be taken as a guide.